Frequently Asked Questions
1. What payment methods do you accept? We accept payments via major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay with PayPal for added convenience.
2. How long does shipping take? For orders within the United States, our economy shipping typically takes 5-8 business days. For international orders, standard shipping usually takes 6-12 business days. Please note that handling time is 2-3 business days.
3. How can I track my order? Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on our “Track Your Order” page.
4. Can I cancel my order? Yes, you can cancel your order within 12 hours of placing it. Simply visit the “Cancel Your Order” page on our website to initiate the cancellation process.
5. What is your return policy? We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item for a refund within 30 days of receiving it. Please refer to our Return Policy for more information.
6. Do you offer warranty on your products? Yes, we provide a comprehensive 2-year warranty on all our products. This warranty covers defects in materials and workmanship under normal use. For more details, please refer to our Warranty Policy.
7. Are your drones suitable for beginners? We offer a range of drones suitable for both beginners and experienced users. Our product descriptions provide detailed information to help you find the perfect drone for your skill level and needs.
8. Do you offer technical support? Yes, our dedicated customer service team is here to provide you with technical support and assistance. Feel free to contact us via phone or email, and we’ll be happy to help you with any questions or concerns you may have.
9. Do you ship internationally? Yes, we offer international shipping to select countries. Please note that shipping times and fees may vary depending on the destination. For more information, please refer to our Shipping Policy.
10. How can I contact you if I have further questions? If you have any additional questions or need further assistance, please don’t hesitate to contact us. You can reach us by phone at +1 (240) 982-1773 or email us at contact.delivcod@gmail.com. Our team is here to assist you.